Can't log in
Help with all Ark related issues.
Moderator: HT Admin

Aubrey
Posts: 8
Joined: Sun Feb 07, 2016 9:06 am

Can't log in

by Aubrey » Thu Mar 03, 2016 8:56 pm

For some reason whenever I try to log in to the Hostile Takeover server it says Host Pending Connection Timeout, but any other server I try has no issue. I've had this problem for the last few days. Anyone know why this might be happening?

Bahaja
Posts: 20
Joined: Sat May 24, 2014 11:39 pm

Re: Can't log in

by Bahaja » Fri Mar 04, 2016 11:52 am

Aubrey,

Thank you for letting us know what was going on. We have thankfully figured out the solution to the problem and should have the EU server working again shortly. CA server is working again as normal.

Bahaja,
Ark Senior Admin

Aubrey
Posts: 8
Joined: Sun Feb 07, 2016 9:06 am

Re: Can't log in

by Aubrey » Sun Mar 06, 2016 12:00 pm

No problemo! I understand it is the weekend, but is there an ETA for it being back up? The dino's are not loaded in by a player so their food shouldn't go down much, but I know the giga's in particular go through food quite quick.

Aubrey
Posts: 8
Joined: Sun Feb 07, 2016 9:06 am

Re: Can't log in

by Aubrey » Mon Mar 14, 2016 7:09 pm

I still can't seem to log in, is there going to be a fix for this?

Jtango21
Posts: 6
Joined: Fri Aug 07, 2015 3:59 pm

Re: Can't log in

by Jtango21 » Wed Mar 16, 2016 8:02 pm

Hey,
I wish I had information for you but information hasn't been passed down to me.

Wish I could give you more help

Aubrey
Posts: 8
Joined: Sun Feb 07, 2016 9:06 am

Re: Can't log in

by Aubrey » Sat Mar 19, 2016 7:08 pm

I'm just a tad concerned that because the server is up, but unavailable, that my structures have decayed. When it comes back up will it be possible to restore the server to a previous point so that my structures are back?

Jtango21
Posts: 6
Joined: Fri Aug 07, 2015 3:59 pm

Re: Can't log in

by Jtango21 » Mon Mar 21, 2016 10:42 pm

For the time being I'll stop the server so nothing happens until they decide to fix the issue.
Again, wish I had more info. Sorry about all this man.

Aubrey
Posts: 8
Joined: Sun Feb 07, 2016 9:06 am

Re: Can't log in

by Aubrey » Sat Mar 26, 2016 8:27 am

Hey Guys,

It's been a month now, is there any information at all?

Aubrey
Posts: 8
Joined: Sun Feb 07, 2016 9:06 am

Re: Can't log in

by Aubrey » Thu Apr 14, 2016 9:36 am

Can I at least get the server files so I can play on it myself if you guys don't want to host it? A lot of hours on that server

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