On Hostile Takeover servers air vehicles are allowed to engage everywhere, even in enemy base.
And i don't think the trash talk is enough for a ban. They didn't insulted.
Feel free to report them again, if they keep doing it. I'll warn them.
Also, i can't see any name in this screenshot -> https://steamuserimages-a.akamaihd.net/ ... C414F5EC3/
Please press windows key next time, i cannot take any action with this proof.